Disability and Institutional Design
I work with employers and higher education institutions to redesign the systems that shape whether disabled people remain, belong, and succeed.
Institutions often approach disability one accommodation at a time. My work looks beyond individual requests to the systems around them: how decisions are made, how work and campus life are organized, how performance is evaluated, and where responsibility for access sits.
I help institutions identify where those systems create barriers, understand why they persist, and determine what redesign would require.
I work with employers on two closely connected areas: the ADA interactive process and the workplace policies and practices that determine how often individualized accommodations are needed.
A central question is whether the interactive process functions as a genuine search for reasonable accommodations or primarily as an evaluation of a solution the employee has already been expected to identify.
Workplace Consulting
One in five undergraduates has a disability. Yet most campuses treat disability primarily as an accommodation and compliance issue—not as a dimension of diversity reflected in the policies, practices, and visible life of the institution. Responsibility is concentrated in disability services and HR, while the policies, practices, and routines that structure everyday campus life for disabled students, faculty, and staff remain largely unexamined.
I help colleges and universities redesign those policies, processes, and practices to improve access, strengthen belonging, and increase retention.
Higher Education Consulting
Consulting Services
Leadership Briefings
Focused sessions for senior leaders on identifying disability-related barriers and the institutional changes needed to remove them.
Audits and Diagnostic Reviews
Structured reviews of policies, processes, workflows, and decision patterns to locate where barriers are produced.
Policy, Process, and Systems Redesign
Advisory work that translates diagnosis into practical changes in policies, procedures, workflows, and organizational systems.
Consulting engagements are diagnostic and advisory. I do not manage individual accommodation cases or provide legal counsel.
Speaking and Workshops
I offer invited talks and participatory workshops for employers, higher education institutions, professional associations, and leadership audiences.
Invited Talks
We Need to Talk About Ableism
Understanding Disability as Diversity
Workshops
Employer
Making the ADA Interactive Process Work
Ableism in Workplace Policies and Practices
Higher Education
Ableism in Campus Policies and Practices
From Compliance to Belonging
Retaining Disabled Faculty and Staff: What Leaders and Departments Need to Know